SPEAKING

With over 25 years on the front lines as a physician and expert in high-stakes communication, Dr. Orsini will deliver an unforgettable, transformative experience.

KEYNOTE TOPICS

Workshops can be added to any of Dr. Orsini's lectures to provide hands-on learning for small or large groups. These interactive sessions deepen understanding and allow participants to practice applying key concepts in real-world scenarios. Combining workshops with lectures ensures a more engaging and impactful experience, reinforcing the messaging and driving lasting change.

Difficult
Conversations

  • → Learn how to use compassionate communication to build trusting relationships quickly.

    → Master verbal and nonverbal techniques used to de-escalate conflict and convey empathy in any situation.

    → Learn key communication insights that lead to effective leadership, especially during times of uncertainty and crises.

Artificial Intelligence in Healthcare

  • → Explore how AI technologies can alleviate administrative burdens, reduce provider fatigue, and help mitigate the burnout crisis in healthcare.

    → Understand how AI tools can assist in identifying and minimizing common medical errors, improving patient safety and reducing mortality rates.

    → Discuss the ethical concerns surrounding AI, including maintaining the provider-patient relationship and ensuring that AI complements, rather than replaces, human interaction in care.

Remember
Your Real Why

  • → Discover how to revitalize your staff’s enthusiasm for medicine and reduce burnout.

    → Recognize the signs of professional burnout and debunk the various myths regarding this important subject.

    → Significantly improve net margins by improving patient experience and reducing employee turnover.

Breaking
Bad News®

  • → Learn the 3 goals of Breaking Bad News®.

    → Master the principles of the BBN P.R.O.G.R.A.M.® roadmap.

    → Obtain key verbal and non-verbal techniques that convey compassion, build confidence and establish trust.

It’s All in
the Delivery®

  • → Learn key predictors of patient experience and debunk various myths surrounding this topic.

    → Master effective and compassionate communication techniques that quickly build trusting relationships and improve patient satisfaction.

    → Obtain the tools necessary to create sustainable culture change.

Leadership Skills
When Times Get Tough

  • → Experience a paradigm shift and emerge with a completely new understanding of how to connect and communicate effectively, while learning to lead in the moments that matter the most.

    → Become familiar with customer/employee / patient centric communication.

    → Learn how to attract and retain talent by forming trusting relationships with team members and employees.

WATCH TONY IN ACTION

Difficult Conversations

Breaking Bad News®

Remember Your Why

AI in Healthcare

WHAT THEY ARE SAYING STORIES OF TRANSFORMATION

WHAT THEY ARE SAYING STORIES OF TRANSFORMATION

TESTIMONIALS

  • “Dr. Orsini spoke at our in-person 25th Annual Nursing Leadership Forum . Our audience received his dynamic approach to addressing barriers in communication incredibly well. His delivery of the content and connection with the audience was exactly what was needed.”

    – LORI GUNTHER,
    CEO, Synova Associates, LLC

  • "His thought-provoking, practical techniques make any leader a better communicator. The feedback was so superb we asked him to speak again this year. Yep, I'm a big fan of Tony Orsini!"

    – QUINT STUDER,
    Founder of the Studer Group